FAQ

Q: How long will my item take to ship?

A: -We mail our products using registered, regular Australia Post to provide you with a tracking number.

-we can use Express Post upon request

-for custom work please allow 15 working days before we mail out. We build to order using local crafts people,

 

Q: Can you please explain the difference between the fine curb sterling silver chain and the box link sterling silver chains that are offered as options on many of your necklaces?

 

A: The fine curb chain comes in 42cm, 50cm and 80cm. It is thinner and lighter than the box chain and cannot be resized. The box link chain only comes in 80cm.

Q: I am hypoallergenic and get weird rashes if I wear base metals, are your earrings made out of silver?

A: Yes all of our earring hooks and studs are made out of sterling silver or gold.

Q: If my Corky Jewellery is faulty or breaks can I exchange it or get it repaired?

A: Yes, if the fault lies in the manufacturing of the item. Our customers are important to us so we will endeavour to repair or replace damaged jewellery. We also sell replacement chains if you should break yours.

Can I take my jewellery swimming?

It's preferable that you didn't, especially not a chlorinated pool. Showering should be fine.

Can I get my present gift wrapped and mailed to someone else?

Yes, we love gift wrapping! Send us an email with any details and we can organise that for you free of charge. We use our own custom printed paper to wrap.

 

Q: I have heard that you have your own bricks and mortar store. Can you tell me a bit about that?

A: Our studio / indoor garden show room is in the iconic Century Building. You are most welcome to drop in to see our huge collection. We have been in business for 20 years so we aren't going anywhere!